Exchange Policy

At Riwaj Pret, we do not offer returns or refunds. We only provide exchanges for eligible items.

Exchange Eligibility

You may request an exchange only if the item you received is:

• Damaged or defective

• Incorrect (wrong size, color, or product delivered)

To be eligible for an exchange:

• The item must be unused, unwashed, unworn, and returned with all original tags and packaging.

• Provide your Order Number along with clear photos of the product and the issue.

Exchange Process

Once your request is approved, our customer support team will guide you through the exchange process. The replacement item will be dispatched after the returned product has been received and inspected.

Important Note

• Returns and refunds are not available.

• Only exchange requests for damaged, defective, or incorrect items will be accepted.

Contact Us

For exchange requests or assistance, please contact us:

📧 Email: Riwajpret@gmail.com
📞 Phone / WhatsApp: +92 319 9354744
🌐 Website: https://riwajpret.com/